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1 • Must have knowledge of reverse logistics and returns services: A thorough understanding of the principles, concepts, and practices of reverse logistics, including returns prevention, is essential for this Professional Certification.
2 • Guaranteed and Non-Guaranteed Returns: Understand the distinction between guaranteed and non-guaranteed returns, including the impact on the supply chain and reverse logistics operations.
3 • Defect and Damage Returns: Knowledge of defect and damage returns, including the handling and processing of such returns, is crucial for this certification.
4 • Reverse Logistics Service Providers: Understand the role of different service providers in reverse logistics, including their capabilities, limitations, and performance metrics.
5 • Return Logistics Process Mapping: Knowledge of the reverse logistics process, from the return generation to the final disposition of the returned items, is essential for this certification.
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4 • Return Communication and Documentation: Understanding of the communication and documentation involved in reverse logistics returns prevention, including returns authorizations, logistics instructions, and product inspection reports, is essential for this certification.4 `4.5`
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5 • In-classroom and Online courses: Hands-on experience in both in-classroom and online courses, covering all the units above, is essential for this certification.
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